Your item(s) will be carefully packaged in a sturdy box with plenty of protective bubble wrap to ensure they arrive in the expected condition. We take great pride in our packaging process and guarantee that your order will be securely packed to meet your expectations.

You will have to pay a $6 flat rate for shipping if you are only ordering 1 item, or if you are ordering any amount of posters (because we have to ship those separately). That means that all orders with 2+ items (except posters) will be shipped Free to you via USPS.

Rest assured, all orders will always be packaged in a sturdy box with plenty of protection for any order size, ensuring your items arrive safely.

We aim to ship within 24-48 hours for in-stock items.

Pre-order items will be shipped within 24-48 days of their arrival to us.

If there is a significant delay in this timeline effected orders will be notified via email. If you are ever concerned about your order, please feel free to Contact Us.

We try to send any pre-orders to you before or by the release date. However, we rely on the releasing company, shippers, and unforeseen circumstances like delays or release date changes. We cannot guarantee the exact arrival date of pre-ordered items. Shipments to us come from various locations worldwide, which can sometimes cause delays. Rest assured, as soon as we receive your pre-order, we'll ship it to you immediately.

We'll try to inform you of any significant release date changes or delays, but if you have concerns, don't hesitate to Contact Us.

A pre-order is an item that has yet to arrive to us, but is expected to be in stock by a specified date. Pre-orders won't be shipped until we receive them.

We will ship your entire order once we receive all the items. We recommend placing multiple orders if you prefer to have in-stock items or pre-orders with different release dates shipped separately. Should you decide to split your order into multiple shipments later, please Contact Us, and we can arrange that for you for an additional shipping fee.

Yes, we understand that mistakes happen. If you need to cancel an order before it ships, please Contact Us as soon as possible. We're committed to your satisfaction and will be happy to issue a Store Credit that you can use for another purchase.

Once an item has shipped, cancellation requests will be treated as returns. Please refer to our Return Policy for further details. We want you to feel secure in your purchase and confident in our return process.

We source our movies from various distributors and labels, each with its own packaging standards. Some may shrink-wrap every layer, while others may not. Rest assured, if your item wasn't shrink-wrapped, it simply arrived to us that way, and we did not open it.

If an item is used, it will be clearly marked in the title and description and placed in our Used/Pre-Owned Collection (Coming Soon).

All items New items (unless otherwise listed) are in Mint condition, and will arrive packaged to ensure that. If the condition is anything but Mint, it will be noted in the listing. If you believe your item doesn't match the listed condition, please refer to our Return Policy and Contact Us immediately.

If an item is not in mint condition and we discover this at shipping, we will notify you. Based on the damage, you can cancel the order for a refund or accept the item at a discounted price.

Please review our Return Policy and Contact Us if you discover an issue. We will do our best to resolve the situation.

As a small, family-run business, there are times when we may need to pause shipping, such as when we're out of town. We aim to limit these pauses to a week at maximum, and we will clearly communicate this on our website and will also usually send out an email.

We appreciate your understanding and will ship your items as soon as we can after the pause. If it will take longer then the typical 24-48 hours, you will be notified, and messaging will be on the website.

We'd love to hear from you if you're looking for a specific movie or label that is currently unavailable at The Movie Room! Contact Us with your request, and we'll do our best to accommodate:

• Stock Requests: If we can source the movie, we'll add it to our inventory and make it available on the website.

• Special Orders: If it's a rare or hard-to-find item that we can't stock in multiples, we're happy to arrange a special order at an agreed-upon price just for you.

• Label Suggestions: We're always open to expanding our selection. If there's a label you'd like to see us carry, let us know! We're eager to explore new options based on customer demand.

Your feedback helps us grow and provide a better shopping experience!

Sometimes we do not carry certain items because we are unable to guarantee slipcovers. We are trying to alleviate this issue.

• Superior Packaging: We take extra care to ensure your items arrive in excellent condition, eliminating the need for returns due to poor packaging.

• Personalized Service: We are a small business run by collectors for collectors. We treat every customer with care and strive to provide exceptional service. We want you to feel valued, not just like another customer.

• For Collectors by Collectors: Just like we’re always striving for in our movie room, we want to make your movie room or area the best it can be. That means we value Your Feedback and want to get you what you want. We will always go above and beyond to bring what you want into your physical media collection!

See our About Our Company page for more info on who we are and what we are about.

Region codes are a form of digital rights management that controls which regions of the world can play certain Blu-ray discs and DVDs. These codes ensure that discs purchased in one part of the world may only be playable in another region if you have a player that supports multiple regions.

• Blu-ray Region A and DVD Region 1: are the standard regions for the United States, so movies labeled with these region codes will play on any standard Blu-ray or DVD player sold in the U.S.

• 4K UHD Discs: are typically region-free, meaning they should play in any 4K UHD player, regardless of the region. However, if there is ever a rare exception to this, it will be clearly noted on the product listing.

You will need a region-free player to play the movie for all other region codes (Blu-ray Region B, Region C, DVD Region 2, Region 3, etc.). This means that if your disc is labeled with any region code outside of Region A for Blu-ray or Region 1 for DVD, it will not work on a standard U.S. player. 

If a movie is a non-US region it will be clearly noted on the listing.

Important Note

Please ensure that your player is compatible with the region code of the movie you are purchasing. If you need more clarification, it's always a good idea to double-check your player's specifications before placing your order. We do not accept returns for movies incompatible with your player, so verifying compatibility is crucial.

Please do not hesitate to Contact Us if you ever have questions about a particular movies region code. We are here to help!